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Yes, creating an account is required before placing an order. You can sign up beforehand or create an account during the checkout process for a seamless shopping experience.
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Everything you need to know about the product and billing.
Placing an order is easy! Browse our products, add your desired items to the cart, proceed to checkout, enter your details, and confirm your order. You’ll receive a confirmation email once your order is placed.
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Once an order is processed, it cannot be canceled or modified. Please review your order details carefully before confirming your purchase.
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We currently accept Cash on Delivery (COD) as our primary payment method. You can pay for your order when it arrives at your doorstep.
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Once your order is shipped, we will send you a tracking number via email. You can use this number to check your order status on the courier’s website.
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If you receive the wrong item or a damaged product, contact us at qasrcartstore@yahoo.com within 3 days of receiving your order. We will assist you with the return or replacement process.
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We aim to deliver within 3-8 days, but unforeseen delays may occur. If your order is delayed, we will notify you via email with an updated delivery timeframe.
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In the event you forget a password for your computer, email, or social media accounts, you can reset your password directly through the system or application you’re using. In most cases, you can reset your password by answering a series of security questions or by requesting an email that contains a password reset link.
To change your password if you’re already logged in:
Click account in the top right of Facebook.
Select Settings and privacy, then click Settings.
Click Security and login.
Click Edit next to Change password.
Enter your current password and new password.
Click Save Changes.
You can cancel your account at any time during your paid subscription.
Trial users don’t need to do anything! You can continue to use your account until the end of the trial. After that, as long as you don’t upgrade, your account will be closed.
If you want to stop your trial early, follow the steps below for paying users.
As a reminder, no credit card information was taken when you signed up for the free trial.
Trial users don’t need to do anything! You can continue to use your account until the end of the trial. After that, as long as you don’t upgrade, your account will be closed.
If you want to stop your trial early, follow the steps below for paying users.
As a reminder, no credit card information was taken when you signed up for the free trial.
We offer a 3-day return policy. If you receive a damaged, defective, or incorrect item, you can request a return within 3 days of delivery. The item must be unused, in its original packaging, and in the same condition as received.
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To request a refund, email us at qasrcartstore@yahoo.com with your order details and a reason for the return. Once we review and approve your request, we’ll guide you through the return process.
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Once we receive and inspect the returned item, we will process your refund within 5-7 business days. Refunds will be issued through the original payment method or as store credit, depending on the situation.
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We deliver orders within 3-8 days across the UAE. Delivery times may vary depending on your location and external factors, but we strive to get your order to you as quickly as possible.
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Once your order is shipped, we will send you a tracking number via email or SMS. You can use this number to track your order on the courier’s website.
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Yes! We offer free shipping on eligible orders. Shipping charges (if applicable) will be displayed at checkout before you confirm your order.
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If you are unavailable at the time of delivery, the courier will attempt redelivery or contact you for further instructions. If multiple delivery attempts fail, the order may be returned to us.
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No, we believe in transparent pricing. The total amount shown at checkout includes the product price and any applicable shipping fees. There are no hidden charges.
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No, we do not charge any extra fees for Cash on Delivery (COD). The amount you see at checkout is the final price you will pay upon delivery.
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If your order has not yet been shipped, you can request an address change by contacting us at qasrcartstore@yahoo.com. Once shipped, we cannot modify the delivery address.
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At the moment, we do not offer gift wrapping, but we ensure all items are securely packaged to arrive in perfect condition.
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You can reach our support team via email at qasrcartstore@yahoo.com or through WhatsApp for quick assistance. We aim to respond within 24 hours.
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